Why would you use wash clothes with your hands when you have the option of a dry-cleaning machine? Why would you use the stairs if you have the option of an elevator? The truth is, we all love things that makes our jobs and activities all the more easier and simpler. They help us do our work effectively, enhance our productivity and save precious time.
The purpose of Clio as always, is to bring that true ease and efficiency to your law firm. It places all the necessary data before you, from billable work, progress charts with clients, payments and so on. But then, as is true for any good system; it needs maintenance. This Ensures the effective management of your firm’s data and details.
You might wonder, why does Your Clio software need maintenance? Is it necessary? Here are two answers to these questions. Your Clio software needs maintenance for several reasons. First, depending on the size of your firm, and the work you do, you would have a lot of data to handle. This means many things can be forgotten. As usually occurs in the buzz of business. For instance, a client’s work with a later deadline, may get ‘lost‘ in the stack of other more urgent cases, leading to the necessary preliminary work for such a client’s demand, not being done until too late. Imagine that happening, and your client finds out. The very thought of it is cringe-worthy. Clio maintenance, helps to make sure such cases are not forgotten in the buzz, so that you can keep that culture of competency needed to thrive in today’s world.
Secondly, maintenance is good for updates. Clio keeps on putting in work to ensure they bring improved management of your law firms needs. This means new features gets added to the software, from time to time. Maintenance helps you get those features on time, and with a service that helps you manage your Clio well, this can be done in a way that does not affect current work ongoing in the firm. Among others.
There are about, six software maintenance processes can be used to maintain Clio up to date.
• The first implementation process contains software preparation and transition activities, such as the conception and creation of the maintenance plan; the preparation of handling problems identified during development, and the follow-up on product configuration management.
• The next process is the problem and modification analysis, which is executed once the application has become the responsibility of the maintenance group. The maintenance programmer must analyze each request, confirm it (by reproducing the situation) and check its validity, investigate it and propose a solution, document the request and the solution proposal, and finally, obtain all the required authorization to apply the modifications.
• Thirdly, the process considering the implementation of the modification itself.
• The next process is the acceptance of the modification, by confirming the modified work with the individual who submitted the request to make sure the modification provided a solution.